CyberRescue Privacy Policy

  1. General Provisions

    1.1 This “CyberRescue Privacy Policy” contains information on how the personal data are processed in connection with the CyberRescue service, the details of which are set out in the “Terms and Conditions” (“CyberRescue Service”).

    1.2 The administrator of the personal data of natural persons using the CyberRescue Service (“Customers”) is the company under the name CyberRescue Sp. z o.o. with its registered office in Warsaw, address: 03-186 Warsaw, ul. Modlińska 129 / U10, Poland entered into the Register of Entrepreneurs of the National Court Register kept by the District Court for the capital city of Warsaw, 13th Commercial Division of the National Court Register, under KRS number 0000767083, NIP 5242880817, REGON 5242880817 (“CyberRescue”).

    1.3 CyberRescue attaches great importance to the protection of its clients’ privacy and processes information about them, including information having the nature of personal data, in accordance with applicable law, in particular in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (“General Data Protection Regulation“).

  2. Purposes of data protection

    2.1 Customers’ personal data – marked in the application for the conclusion of the CyberRescue Service Agreement (“Application”) as obligatory (including: name and surname, date of birth, email address, customer’s phone number) – are processed for purposes related to using the CyberRescue Service, including in particular to: contact – to provide the CyberRescue Service, using one or more preferred contact channels by the Customer, i.e. e-mail, SMS, phone, messenger.

    2.2 In connection with the use of the CyberRescue Service, CyberRescue may require the Customer to provide additional data to the extent specified by CyberRescue each time.

    2.3 If the Customer grants consent, the Customer’s data may be processed for one or several of the following purposes:

    2.3.1 for marketing CyberRescue products and services and cooperating third parties;

    2.3.2 electronically receiving commercial information about services and products offered by CyberRescue or cooperating third parties;

    2.3.3 use of telecommunications terminal equipment for direct marketing by CyberRescue or cooperating third parties.

  3. Basics of data protection

    3.1 Providing the Customer’s data marked as obligatory in the Application is a condition of using the CyberRescue Service. Failure to provide this data prevents the use of the CyberRescue Service. The processing of this data is necessary to perform the contract with the customer.

    3.2 Providing the Customer’s data marked in the Application as obligatory and data not marked in this way, for the purposes indicated in point 2.3 is based on the consent of the Customer. Providing personal data for these purposes is voluntary. The lack of providing personal data for these purposes, as well as the lack of consent for the purposes indicated in point 2.3 above,  is not a condition for using the CyberRescue Service.

    3.3 The customer has the right to withdraw all or individual consents he has given at any time by contacting CyberRescue in the manner indicated in point 4.7. However, this does not affect the lawfulness of processing based on consent (consents) before its (their) withdrawal.

    In the event of withdrawal of consent (consents) referred to in point 2.3, this does not affect the performance of the contract with the customer.

  4. Customers rights and contact with the data administrator

    4.1 Customer’s data – for the purposes referred to in point 2.1 – are stored and processed by CyberRescue for the period of use of the CyberRescue Service, and after that period for an additional period corresponding to the period of limitation of claims related to the use of the CyberRescue Service.

    4.2 The Customer’s data – for the purposes referred to in point 2.3 – are stored and processed by CyberRescue for the period of validity of consent (consents) granted by the Customer, i.e. until its (their) withdrawal.

    4.3 Any person whose personal data is processed by CyberRescue has the right to request it from CyberRescue:

    4.3.1 access to personal data  – which includes, in particular, the right to obtain a copy of personal data subject to processing by CyberRescue;

    4.3.2 rectification of personal data  in a situation where it is incorrect or outdated;

    4.3.3 delete or limit the processing of personal data concerning – in the cases specified in the provisions of generally applicable law.

    4.4 Any person whose data is processed by CyberRescue also has the right to:

    4.4.1 object to the processing of personal data concerning customer – in the cases specified in the provisions of generally applicable law;

    4.4.2 the right to transfer data, which both  if technically possible – the right to receive in a structured, commonly used machine-readable format personal data about the Customer that the Customer has provided to CyberRescue, as well as the right to send this personal data to a data administrator other than CyberRescue without obstacles on the part of CyberRescue .

    4.5 The exercise of the Customer’s rights may not adversely affect the rights and freedoms of others. In the event of deletion or limitation of the processing of data conditioning the use of the CyberRescue Service, the Customer may lose access to the service. 

    4.6 Any person whose personal data is processed by CyberRescue has the right to complain to the supervisory body for the protection of personal data if they believe that the processing of personal data concerning them violates the law, including the provisions of the General Data Protection Regulation.

    4.7 To exercise the rights related to the processing of personal data, please contact using  the following contact details:

    CyberRescue Sp. z o.o.,

    PO Box 137, 90-001 Łódź.

    Poland

    4.8 Telephone number: 0330 027 2070

    Email address: [email protected]

  5. Cookies Policy

    5.1 CyberRescue websites can use cookies. Cookies are IT data, in particular, text files, which are stored on the website user’s end device and are intended for using the website’s pages. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number.

    5.2 Cookies used on CyberRescue websites are used for the following purposes – Website https://uk.cyberrescue.me:

    • taking into account the user’s preferences regarding the display and operation of the website;
    • increasing website security and anti-spam protection;
    • collecting anonymous statistical data on website visits via the Matomo application, which allows better adjustment of the website’s functionality to the user’s needs.

    5.3 CyberRescue websites use “permanent” and “session” cookies. “Permanent” cookies remain in the device’s web browser until they are deleted by the user or until a predetermined time specified in the cookie file parameters. Session cookies remain in your web browser until you turn it off or exit, and log out of the website on which they were posted.

    5.4 The default settings of web browsers most often allow the use and placement of both permanent and session cookies in them. It is possible to configure the web browser in such a way that before each placement of a cookie an appropriate prompt appears. The user can also completely block cookies. However, this is associated with complete or partial disabling of the CyberRescue website.

    5.5 CyberRescue does not automatically collect any information in connection with the use of CyberRescue websites, except for the information contained in cookies.

    5.6 More information about cookies is available in the “Help” section of the web browser menu.